Hi thereItem received thank you so much for your excellent service and the hand written note. You guys could really teach south Africa what service is. I have recommended you guys to all my family and friends.Well done and thank youJade
Hi ThereWow never ever have I recieved such awesome service in my life. I will highly recommend you guys and will definetly do business with you again. Thank you so much and have a great day further.Kind RegardsJade
Hi JoleneReceived all as ordered and already listening to my LP's.Thanks for the excellent servicePaul____________________________________________________________________________________________________________________________________
I ordered a relatively small item (both in terms of cost and size), and had the misfortune to experience another Post Office strike (July). However, despite this, Jolene from Lantis Electronics kept me up to date the whole time through tracking the parcel, until it arrived at the Cape hub ... This attitude not only engenders trust in a company, but also has a feel-good factor, something that is lacking in today's business world.
I was absolutely blown away by the service from Lantis Electronics. Having found them online, I inquired about a part that I was not sure of.
I did not expect a reply.
Well was I ever surprised. Not only did they respond quickly with the information I needed and the good news that they had stock, but the price was right too. The website and payment electronically was easy and went smoothly (hats of to the web designer too).
This was only the beginning. When I switched my computer on the next morning there was already a tracking number in my mailbox! Jolene then continued to send me a daily update on the whereabouts of my parcel travelling from Pretoria to Greyton in the Western Cape.
Yes she actually did the tracking on my behalf. I received my items today in perfect condition with a hand written note on the invoice thanking me for my purchase.
Of course this was followed with a confirmation via email that my order is now complete. Well done to Jolene for super service and to Lantis Electronics for stocking a really impressive range of turntable whatchamacallits! Will definitely be shopping with them again. Riaan
Package delivered this afternoon…stunned!
That is such Excellent service
Order received. Many thanks for your cheerful help.
On 2019/08/06 13:55, James wrote:
Hi Jolene - My liewe bliksem, that means it'll be here in Hoedspruit this afternoon, that's amazing. Many many thanks!
On 2019/06/13 14:55, james wrote:
Just a massive big large over the top THANK YOU!!
I collected the parcel today from the GPO.
The parts were perfect. I have a story to tell. The parts are not for me. I just arranged to get them for a friend. And he is mightily chuffed.
Now you take care and have a great day…just keep on keeping the customers satisfied.
On 2019/05/31 08:56, Nick wrote:
Thank you again Jolene Superb service and a pleasure dealing with you.Kind regardsNick
On 2019/05/10 10:18, Sarah wrote:
Hi JoleneI received my preamp and related products this morning.I just want to thank you for excellent customer service - you were prompt and helpful, the product arrived very quickly and it was generally a seamless, easy experience for me.Thank you.
On 2019/04/23 14:07, Dewald wrote:
Hi Jolene.Order received.Response time ridiculously fast.Thanks very much.RegardsDewald
On 2019/03/26 09:14, Jacqui wrote:
Morning JoleneJust to comment on your serrvice and the Courier Guy. Both excellent.Thank you all done inside of 24 hours. I am very impressedJacqui
On 2019/03/11 09:51, Jan wrote:
Dear Jolene Thank You for an Excellent Service!! It is greatly appreciated. Kind Regards Jan
On 2019/01/29 11:43, Howard wrote:
Good morning Jolene
I have just received the stylus and now I cannot wait to get home to play my Vinyl. Thank you very much for all your effort. Excellent service!!!!
On 2019/01/24 19:16, Amanda wrote:
Hi. Als werk so mooi!! Baie happy! Gaan vanaand als teg kry met i groot ribbon op vir my partner. Corne was in die kaap en kom vandag terug. Verjaarsdag geskenk! Dit was haar ouers sin. Gaan i groot verassing wees!!Baie dankie Jolene! Julle ken julle stuff!GroeteAmanda
On 2019/01/24 10:09, Amanda wrote:
Just want to say thank you for your excellent service. Not even Takealot can come close to your efficiency when it comes to online orders.THANK YOU THANK YOU!!!! I received my parcel and will be assembling the units tonight.CheersAmanda
Excellent! That you for your very prompt service. You guys make everybody else that I buy from look like dawdling slow-pokes :-)
Hi JolenePackage received. Thanks for the the fast and efficient service!!!Regards,Neville
Thank you all at Lantis for the excellent service. Regards Timothy
Hi JoleneI recived the item. And I would like to thank you for your hand written message. I look forward to buying from you again.Take careKershlen
On 02/10/2018 17:16, Jason wrote:
Afternoon Jolene Just wanted to let you know how impressed i am with the speedy service and hassle free experience i got from your company this week. I give 5 stars and the thumbs up for the team that side. Even the Courier Guy impressed me so many thanks and ill be sure to spread the word around - Regards Jason
On 01/10/2018 15:06, Nic wrote:
Hi there Jolene,
Just wanted to let you know my package was received and is already being put to good use.
Thank you and the company for your excellent customer service. I will be returning when the need arises and recommending Lantis Electronics to family and friends. It's been a pleasure dealing with you.
Hello Jolene Baie dankie sover, Ek is baie gelukkig om julle maatskappy te kon raakloop. Ek het vir 'n lang ruk rondgevra en op die internet gekyk en selfs Facebook asook Junkmail geraadpleeg vir die parte. Daar sal toekomstige bestellings wees van my kant af. Baie dankie vir u vriendelikheid en goeie diens. Dit word waardeer. Groetnis Antonie
This has been my first time using Lantis and I just want to say thank you for the excellent service. Ordered online yesterday and already received my items at 10:20am this morning. This level of service is very rare is this country these days and greatly appreciated. I will definitely use your services again and also recommend your company every chance I get.
Good day Jolene
I would like to thank you for the excellent service in connection to my purchase of a Sanyo ST-05 cartridge. I was very satisfied with the easy checkout and payment as this is my first purchase from your shop. I am also very pleased with the courier sending me updates on the progress of the shipment. I would like to inform you that the cartridge is working perfectly. Thank you very much.
Date Ordered: 16/12/2014
Thank you very much Hendri... Yet another quality product received! This is now excellent service! Will definitely make more frequent use of you service again in the new year!!! Blessings to you and your family.
Corné Le Roux
27 October 2014
Good day Hendri,
On Friday 27 December 2013 I collected your package from the Swellendam post office containing the Phono Pre-amplifier which I had purchased from you.
Thanks for the excellent service and for the frequent updates of my package’s progress through the delivery chain.
Baie dankie!!! Ek het my pakkie ontvang en is baie tevrede met die diens, sal beslis weer gebruik maak.
Authentic, trustworthy, and prompt. Thank you.
Good morning, I received my order and I am very satisfied with your service. Thanks a lot. Adriaan Louw
Dankie Hendri, dit was lekker om met jou besigheid te doen. Groete Ryno
Bread Board 165mm X 53mm NEW